Vip access9/20/2023 He had had several falls in the shower and toilet and being small it was a real effort to get him up and in his chair. Recently my husband and I needed to make our ensuite larger to enable my husband access in his wheelchair to the toilet, and to make our shower area bigger so he can sit comfortably on a chair to shower adequately. Scott’s situation enables him to experience the same frustrations as his clients, and this unique perspective aids him in developing innovative solutions to improve the quality of their everyday life. VIP also provide an excellent rental service, covering a range of items from portable careports to ramps. VIP is a NDIS registered provider who works with a range of organisations and agencies to provide a quality and valuable home modification service. The VIP team provide an effective and customised service to his many VIP clients. Since 2008 Scott has built his business to now encompass a highly skilled team of trades. His inside knowledge and know-how for designing and modifying homes and workspaces aids independence by improving disability access and mobility. Since then, Scott worked as an estimator while studying for his builder’s license and starting VIP Access in 2008. I facilitated and participated in conceptual design exercises, and conducted usability studies.As a carpenter by trade, Scott owner of VIP Access, was forced to adapt to his circumstances when a motorcycle accident left him a paraplegic in 2004. We significantly simplified the filters, improved the visuals, and updated the iconography.ĭesign team: Vinoth Raghavan, Douglas Campbell, Franklin ShawĬontribution: I provided guidance on the user experience and visual style. What you see for the "After" doesn't have all the aspects of our intended design, but it's close. So we got asked to redesign the SSO portal, and we were glad to do it. It shouldn't change your design approach too much, but upper management tends to think UX time should be focused more on the bigger audience. This gets rolled out to every employee at a number of large companies, so now you're talking hundreds of thousands of users. That's because we might sell it to 4-5 companies, and the IT people working with the console can be counted with fingers and maybe toes. How big? Well, some admin consoles could have 10 or so users. When you work in enterprise software, get ready for vast differences in product user bases. I facilitated and participated in conceptual design exercises, led collaboration with engineering, and conducted usability studies. Secondary roles: UX designer, usability researchĭesign team: Vinoth Raghavan, Shirley Lee, Franklin ShawĬontribution: I provided guidance on the overall strategy (brand alignment, design style, product vision). Next we delivered Touch ID, where you no longer needed to type in a password at all - just click a button on a website, get a push notification on your mobile device, and then tap your finger. We first added push verification, which removed one annoying step from the login process (tacking on a code to the end of a network password). My team redesigned the entire app, starting with the look & feel, but focusing on the technical leaps that would get us closer to eradicating that pesky password. VP for Information Protection, wanted more. When I first started at Symantec, the VIP Access app could do one thing: provide a six-digit security code.
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